Shipping And Tracking

Toliea® offers flexible shipping methods to help you save on shipping costs or time.

Shipping methods

To provide customers with more cost-effective shipping services, Toliea offers flexible shipping methods for customers in North America, Europe, and other countries and regions, including DHL, UPS, FedEx, Air Cargo, Sea Cargo, USPS, DHL e-commerce, and more.

Before placing an order, you will see all available shipping methods, the corresponding shipping time, and the freight for each shipping method. Generally, faster shipping time corresponds to a higher freight rate, and you can choose according to your needs.

DHL, UPS, FedEx, Air Cargo, and Sea Cargo do not support shipping addresses with “P.O.BOX” or “BOX”. If you choose any of the above shipping methods, please ensure that you provide an accurate shipping address.

Shipping time

Order Processing Time

  • It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
  • Generally, orders are shipped within 2-5working days of order confirmation/payment. Orders made on the weekends might experience delay.
  • Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

Estimated Delivery Time

  • 5-15 working days
  • Total delivery time = processing time + shipping time (depending on your location)

Each shipping method corresponds to a different shipping time, and the logistics company will deliver the package within the time agreed upon by the current shipping method.

The shipping method you choose means that you agree to or accept the shipping time required for that shipping method.

In case of irresistible factors (such as severe weather, logistics congestion, special holidays, etc.), the shipping time may be correspondingly extended. This should not be the reason for your after-sales service or disputes about the order.

During major holidays such as Christmas, order processing and delivery time may be forced to extend accordingly. To avoid affecting your sales, it is recommended that you arrange your purchase plan in advance.

Address and Contact Information Related to the Terms of this Agreement

If you have any questions regarding the terms of this Agreement, you can contact usToliea®.